This Privacy Policy explains how Istanbul Tourist Information (“we”, “us”) collects, uses, and protects information when you visit https://istanbultouristinformation.org. We are committed to handling personal data responsibly and in line with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where it applies.
1. Who we are
Istanbul Tourist Information is an independent online travel information website about Istanbul. For privacy questions, please use our contact form.
2. Information we collect
Depending on how you use the site, we may process:
- Information you provide — such as your name, email address, phone number, and message when you submit the contact form or subscribe to our newsletter.
- Technical data — such as IP address, browser type, device type, language preference, referring URL, and pages viewed.
- Cookie and similar technology data — as described in our Cookie Policy.
We do not ask you to create a user account to browse the site.
3. How we use information
We use information to:
- operate, secure, and improve the website;
- respond to contact messages and manage newsletter subscriptions;
- understand traffic and content performance (analytics, where consented);
- show advertising (where consented);
- comply with legal obligations and protect our rights.
4. Legal bases
Where GDPR applies, we rely on one or more of the following bases: consent (for non-essential cookies, newsletter, and certain forms), legitimate interests (site security, basic operations, improving content), and legal obligation when required by law.
5. Sharing of information
We may share data with service providers that help us run the site (for example hosting, email delivery, analytics, or advertising partners). These providers process data on our behalf or as independent controllers under their own policies. We do not sell your personal information.
6. International transfers
Our service providers may process data in countries outside your own. Where required, we take appropriate safeguards for such transfers.
7. Retention
We keep personal data only as long as needed for the purposes described above — for example, contact messages for operational follow-up, newsletter records until you unsubscribe, and technical logs for a limited security period.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to withdraw consent at any time. You may also lodge a complaint with a supervisory authority. To exercise your rights, contact us via the contact form.
9. Children
The website is intended for a general audience. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us so we can delete it.
10. Security
We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the site after changes means you acknowledge the updated policy.
12. Contact
For privacy requests or questions, please use our contact page. Please contact us only about this website. For tickets, bookings, or refunds, contact the seller or venue directly.